#1 Professional House Cleaning

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FREQUENTLY ASKED QUESTIONS

Do you bring your own cleaning supplies, products, and equipment?

Is my billing information kept safe and secure?
Can I request special tasks or extras?
Can I trust my cleaning professional?
What is your 100% satisfaction guarantee policy?

Do you bring your own cleaning supplies, products, and equipment?

Yes. We supply absolutely everything for your convenience. Our home cleaning professionals use only the highest quality products and the best equipment possible to ensure everything is done properly.

The only event when we may not provide products is if a customer has special requests and wants us to use something they provide.

Is my billing information kept safe and secure?

Yes! We use an SSL (online security technology) that ensures our website will never be compromised in any way. Then, any billing information we keep is stored in a secured database that also will not be compromised in any way. Your security is our #1 priority.

Can I request special tasks or extras?

Absolutely! We love going above and beyond! Please, make a note under the “Anything else we should know about?” section of our booking form, so that you can request any additional services necessary.

This may be subject to extra costs if it includes carpet cleaning, or any of the extras already listed on the booking form.

Can I trust my cleaning professional?

Each and every cleaning professional that we hire is experienced and highly rated / reviewed by other customers. We believe that your trust and security come first; therefore, we hold our cleaning professionals to the highest standards.

What is you 100% satisfaction guarantee policy?

Simple! If you’re unhappy with your clean and feel as though our home cleaning professionals missed anything – send us pictures within 48 hours and we will put it right.

House Cleaning
Terms & Conditions

Opening Hours
Monday - Friday:

9am - 5pm

Contact
+44 7448407493
hello@themaidcleaners.co.uk